Cyber Security Customer Success Manager
About The Position
As a Cyber Security Customer Success Manager, you will:
- Recognize and research online attacks, analyzing attack patterns to fortify defense strategies.
- Monitor alerts and detections, ensuring proactive measures against emerging threats.
- Work closely with prominent global security teams representing major organizations worldwide.
- Generate insightful statistics and management data, contributing to sales and marketing endeavors.
- Collaborate closely with clients to understand their unique security needs and provide tailored solutions.
- Drive initiatives to continually enhance threat detection methodologies and proactive security measures.
- Act as a bridge between client expectations and internal strategies, ensuring seamless alignment and value delivery.
- Proactively identify opportunities for innovation and improvement in security protocols, driving the evolution of our protective measures
Requirements
- Bachelor's degree in an Information Security-related field or equivalent experience.
- Profound knowledge of cybersecurity threats and a demonstrated ability to think creatively, offering out-of-the-box solutions.
- Strong team player who supports others while independently managing tasks effectively within a collaborative environment.
- Prior experience in B2B environments is essential.
- Advantageous: Previous involvement in SOC or incident response.
- Proficiency in English communication (written and verbal) at an advanced level.
- Proficient in delivering compelling and effective online presentations, specifically within B2B client interactions.
- Demonstrated ability to conduct comprehensive online research across various subjects.